Shipping policy

Processing Time

All items are made to order. Please allow 2–5 business days for production before your order ships.

Shipping Times

• Australia: 5–12 business days

• USA / UK / Canada: 7–15 business days

• Rest of World: 10–20 business days

(Shipping times may vary depending on location and seasonal demand.)

Shipping Costs

Shipping rates are calculated at checkout based on your location and the weight of your order.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email. Tracking may take 24–48 hours to update.

Wrong Address Disclaimer

Please ensure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Missing Packages

If your package is delayed or appears lost, please contact us. We will help investigate, but delays caused by the carrier are outside our control.

Customs & Duties

International customers are responsible for any applicable customs fees or import taxes.